Privacy Policy
Last Updated: June 29, 2026
The Aduza Tech Inc. (“The Aduza,” “we,” “us,” or “our”) is a company based in British Columbia, Canada. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in connection with our websites, services, products, communications, software, client projects, support channels, and related business activities.
The Aduza may operate, build, support, or manage technology products, software platforms, websites, AI tools, digital services, client systems, business communications, and related services, including products such as Immigrow.
We are committed to protecting privacy and handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, substantially similar provincial private-sector privacy laws, including British Columbia’s Personal Information Protection Act (PIPA).
1. Information We Collect
We may collect information in the following categories:
A. Information you provide directly to us
We may collect information such as:
name, business name, and professional details;
email address, phone number, and contact information;
account, project, service, or inquiry details;
billing, subscription, invoice, and payment-related information;
communications you send to us, including emails, calls, messages, demo requests, support requests, and contact form submissions;
information submitted through forms, onboarding workflows, support channels, or client project communications;
limited information submitted through AI tools, software workflows, or technical support requests.
B. Information collected automatically
When you access or use our websites, platforms, or services, we may automatically collect certain technical and usage information, such as:
IP address;
browser type;
device type;
operating system;
session and diagnostic information;
website usage and performance analytics;
security, fraud-prevention, and system logs.
C. Client, project, and platform data
The Aduza may provide technology services, software products, websites, automation systems, AI-powered tools, development services, hosting support, or business systems for clients and users.
Depending on the service, customers may upload, submit, store, organize, process, or manage documents, records, business data, customer information, or other content through systems operated or supported by The Aduza.
In these circumstances, the customer, client, organization, workspace administrator, or authorized user is generally responsible for determining what information is submitted, obtaining any required consents, and complying with their own legal, regulatory, contractual, and professional obligations.
The Aduza provides technology, infrastructure, software, support, and related services used to process this data on behalf of authorized users.
2. How We Use Information
We may use personal information to:
provide, operate, maintain, improve, and secure our websites, products, services, and software platforms;
respond to inquiries, demo requests, support requests, and business communications;
create and manage accounts, subscriptions, client relationships, and service arrangements;
provide software development, AI, automation, website, consulting, technical, support, or related services;
process payments, invoices, subscriptions, and billing through third-party payment processors;
authenticate users and manage access to systems, accounts, dashboards, or workspaces;
send service-related messages, confirmations, reminders, invoices, support updates, security notices, and administrative communications;
communicate by email, phone, SMS, or other channels where permitted by law or with consent;
improve performance, reliability, usability, security, and features of our services;
detect, prevent, investigate, and address fraud, abuse, security incidents, unlawful activity, or misuse;
send newsletters, product updates, marketing communications, or promotional messages where permitted by law or with consent.
3. SMS and Mobile Messaging
If you provide your phone number to The Aduza Tech Inc., The Aduza, Immigrow by The Aduza, or any related Aduza-operated service through our websites, forms, phone calls, messages, demo requests, support requests, onboarding, account-related communication, or direct business communication, you consent to receive SMS text messages related to your inquiry, demo, support request, onboarding, account, project, service, or related business communication.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP or by contacting us through the contact information listed on our website.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. SMS information may be shared only with service providers who help us operate our messaging, communications, customer support, or business systems, and only as needed to provide those services.
Consent to receive SMS messages is not a condition of purchasing any product or service from The Aduza.
4. AI Features and Technology Services
The Aduza may provide or support AI-powered features, automation tools, software workflows, drafting assistance, summaries, suggestions, technical tools, customer support workflows, business systems, or related technology services.
AI-generated or automated content may be incomplete, inaccurate, outdated, or inappropriate for a specific situation. AI outputs are provided for informational, productivity, workflow-support, or technical assistance purposes only and should be reviewed independently before being relied on, shared, filed, published, or acted upon.
The Aduza does not guarantee the accuracy, completeness, reliability, or suitability of AI-generated or automated content.
5. Payments
Payment processing may be handled by third-party payment processors, such as Stripe or other payment providers. We do not store full payment card numbers or card security codes on our own systems.
6. Disclosure of Information
We do not sell personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
We may disclose information:
to service providers and infrastructure providers that help us operate our websites, products, services, platforms, communications, hosting, analytics, security, customer support, and business systems;
to payment processors in order to process transactions;
to authorized users, administrators, team members, or client representatives within the same approved account, workspace, organization, or project;
where required by law, regulation, court order, subpoena, or other lawful process;
where necessary to protect our rights, users, customers, systems, property, safety, or the security and integrity of our services;
in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to appropriate safeguards where required.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encryption in transit, encryption at rest, access controls, authentication safeguards, logging, secure cloud infrastructure, and security monitoring.
No system can be guaranteed to be completely secure, and we do not warrant that our websites, products, services, or systems will be immune from all security incidents or unauthorized access.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, manage accounts, complete projects, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and protect security.
Subject to legal, technical, contractual, and operational requirements:
account, workspace, project, or service data may be deleted when an account, tenant, workspace, or project is deleted or terminated;
backup copies may be retained for a limited period after deletion;
inactive accounts or service records may be retained for a reasonable period before deletion or archival;
certain billing, transaction, security, legal, and compliance records may be retained as required by law or operational necessity.
9. User and Customer Responsibilities
If you upload, submit, or manage documents, personal information, customer information, business records, or other data through services operated or supported by The Aduza, you represent and warrant that you have the authority and any necessary consent to do so, and that your use of the services complies with applicable law, contractual obligations, regulatory obligations, and professional duties.
10. Cookies and Similar Technologies
The Aduza may use essential technical mechanisms, such as cookies, session-related technologies, authentication tools, analytics tools, and similar functionality necessary to operate, improve, and secure our websites, products, platforms, and services.
We may also use limited analytics or server-side diagnostic tools to understand service performance, improve reliability, measure usage, and prevent misuse.
You may be able to control certain browser-based settings, but disabling essential functions may affect how our websites or services operate.
11. International and Cross-Border Processing
Depending on the infrastructure used to operate our websites, products, platforms, and services, information may be processed or stored by trusted service providers in jurisdictions outside your province or country. Where this occurs, such information may be subject to the lawful access requirements of those jurisdictions.
12. Access, Corrections, and Requests
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information we control. We may need to verify your identity before responding to such requests.
Where The Aduza processes data on behalf of a customer, client, organization, workspace, or platform administrator, requests relating to customer-controlled data may need to be directed to the relevant organization, account owner, or administrator.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, products, practices, legal requirements, or operational needs. If we make material changes, we may provide notice through our website, services, email, or other appropriate means.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
The Aduza Tech Inc.
Email: support@theaduza.com